1. Processing Time:
- All orders are processed within 1-3 business days, excluding weekends and holidays. During high-demand periods, processing times may be slightly longer, but we will always strive to get your order ready as quickly as possible.
2. Shipping Methods and Delivery Time:
- We offer various shipping options to cater to your needs. The shipping methods available will be displayed during checkout.
- Standard Shipping: Estimated delivery within 5-10 business days.
- Expedited Shipping: Estimated delivery within 3-5 business days.
- Please note that delivery times may vary depending on your location and external factors beyond our control (e.g., weather, customs delays, etc.).
3. Shipping Rates:
- Shipping charges will be calculated based on your selected shipping method and destination. The total shipping cost will be displayed during the checkout process before payment.
4. Free Shipping:
- We are delighted to offer free standard shipping on orders exceeding a specified amount. Please check our website or promotional materials for current free shipping thresholds.
5. Order Tracking:
- Once your order is shipped, you will receive a shipping confirmation email containing tracking details. You can use this information to track the status of your package.
6. International Shipping:
Dazzle Diva proudly ships worldwide! International shipping rates and delivery times may vary, so please review the available options during checkout.
7. Customs and Import Duties:
- Please note that international orders may be subject to customs duties, taxes, or other import fees imposed by the destination country. These charges are the responsibility of the recipient. We recommend checking with your local customs office for more information on potential fees.
8. Order Changes and Modifications:
- If you need to modify or cancel your order after it has been placed, please contact our Customer Support team as soon as possible. We will do our best to accommodate your request, but please be aware that once an order is processed and shipped, changes may not be possible.
9. Address Accuracy:
- It is crucial to provide accurate shipping information during checkout. Dazzle Diva is not responsible for orders shipped to an incorrect address due to inaccurate details provided by the customer.
If you have any questions or concerns about our Shipping Policy, please don't hesitate to contact our friendly Customer Support team at support@dazzlediva.com.